How to Get Power Reconnected/Restored
For customer's account(s) that are subject to disconnection, or are currently disconnected. In order for power to be restored you must do one of the following:
During Business Hours (8:00 am to 4:30 pm)
- Customers must contact Anoka Municipal Utility (AMU) at 763-576-2750 option #3 to be reconnected, or visit Anoka City Hall to pay in person.
- After 3:30 pm, additional fees apply for same day re-connection.
- See AMU's Disconnection Policy for more payment information.
After 4:30 pm
- See AMU's Disconnection Policy for required payment information.
- Online payments for re-connection are accepted online until 7:00 pm. Please note that services are not automatically restored after hours using this online payment center.
- After making full required payment, customers must call our Call Center in order to dispatch a lineman to restore power. Call 763-576-2903, option #0 to have power restored from disconnection. Have payment information readily available for reference.